Accessibility Statement
Ektralamp is committed to ensuring digital accessibility for people with disabilities. We want every visitor, including those using screen readers, keyboard navigation, voice recognition software, or other assistive technologies, to be able to browse this website, learn about our services, and contact us with full and equal access.
We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and work continually toward that standard.
Measures we take to support accessibility
- Accessibility is included as a requirement in our website design and development process.
- We use semantic HTML, descriptive link text, text alternatives for meaningful images, sufficient color contrast, and a logical heading structure.
- The site is designed to be navigable by keyboard alone.
- We use automated accessibility testing tools to help identify issues, and we review and remediate accessibility issues reported by visitors.
Known limitations
Despite our efforts, some content may not yet be fully accessible. Known limitations include:
- Third-party content and tools: features provided by third parties, such as embedded maps, payment tools, and booking or scheduling tools, are not fully under our control and may not fully conform to WCAG 2.2 Level AA. We work to address barriers in these tools as we become aware of them.
- Images and galleries: some older images may lack complete alternative text. We review and update these on an ongoing basis.
Alternative access
If any content or functionality on this website is inaccessible to you, we will gladly provide the information or service you need through another method. Please contact Ektralamp using the phone or email listed below, and a member of our team will assist you directly.
Report an accessibility issue
If you encounter a barrier on this website, please let us know using the form below. It helps to include the page address (URL), a description of the problem, and the browser and assistive technology you were using. You are not required to share any information about your disability. We aim to acknowledge accessibility feedback within two business days and to propose a resolution or workaround within ten business days.
Other ways to reach us
- Phone: (585) 577-8080
- Email: sales@ektralamp.com
